Introduction
This Privacy Policy applies to Aqon Safari Limited, referred to as “we,” “us,” or “our” throughout this document. It explains our approach to handling personal information and the choices available to you regarding your data.
By using our website or communicating with us, you acknowledge this policy. Where consent is required by applicable law, we will request it separately.
Information We Collect
We may collect the following types of information when you interact with our website or services.
Personal Information
Name, email address, telephone number, country and other information when you make inquiry
Travel Information
Your travel dates, destinations, number of travelers, and any special request you provide
Payment Information
Secure payment details (processed by secured third-part providers)
Technical Information
IP adress, browser type, device information, and website usage data (collected automatically)
How We Use Your Information
We may use your personal information to:
- Respond to enquiries and provide safari quotations.
- Prepare personalized itineraries and manage bookings.
- Communicate with you about travel arrangements
- Process payments and coordinate services
- Improve our website, services, and customer experience
- To comply with legal and regulatory requirements
How We Protect Your Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
These measures may include access restrictions, secure website technologies, and working with reputable service providers.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot promise absolute security.
Your Trust Our Priority
We respect your privacy and we are committed to keeping your personal information safe and secure.
Travel with confidence.
Sharing Your Information
We do not sell your personal information to third parties.
We may share your information with trusted partners and service providers. These may include accommodation providers, transport operators, airlines, payment processors, website hosting providers, and other travel partners.
Cookies
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, improve performance, and, where enabled, measure marketing effectiveness.
You can manage cookies through your browser settings. Where required by law, we will seek consent before using non-essential cookies or similar technologies.
Your Rights
You have the right to:
Request access to the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of personal information where legally permitted.
Object to or request restrictions on certain types of processing.
Withdraw consent where processing is based on your consent.
Opt out of promotional communications.
Lodge a complaint with the relevant data protection authority.
To exercise an applicable right, contact us using the details below. We may need to verify your identity before responding. Certain information may need to be retained to meet legal, accounting, or contractual obligations.
